Contact: andyzheung@aliyun.com
Avolumi is a record-keeping app for parents and caregivers to track feeding, sleep, diapers, and growth.
Go to Settings → Data in the app to export CSV. Premium also supports PDF record summaries and JSON backups. You choose where exported files are saved or shared.
Make sure every device is signed in to the same Apple Account and iCloud is enabled. After the network returns, keep the app open briefly so the system can finish syncing. If the issue continues, email your device model, iOS version, and the time the problem occurred. Do not send your baby's name, birth date, or records.
Use the same Apple ID that made the purchase, then choose Restore Purchases from the upgrade screen or Settings. Purchases are handled by the Apple App Store; you never need to provide payment information to us.
Use Settings → Data → Delete All Data to remove local records. If you used iCloud sync, manage the iCloud copy separately in system settings.
For help, email andyzheung@aliyun.com. Please do not send children's personal information or complete records by email.